Returns & Exchanges

At Arcturus, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns and exchanges on all unworn, tagged items. Our streamlined process ensures that finding your perfect fit is always a risk-free experience.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Package Your Items

  Place the items in their original packaging with all designer tags attached to ensure they are protected during transit.

• 3.
  Print and Attach Label

  Download your prepaid shipping label from the portal, print it out, and securely affix it to the outside of your package.

• 4.
  Drop Off and Track

  Hand your package to the designated courier and keep your tracking number handy while we process your refund or exchange.